Remote Support Feedback Step 1 of 3 33% How did you contact technical support?* Over the phone Via Email About how long did you have to wait before speaking to a technical support representative?* I was taken care of immediately Within an hour Same AM/PM More than 4 hours Which technician assisted you?* Adam Crowe Trace Myers Chris Haberman Craig Millsap The SINC Technician listened carefully and understood my issue.* Strongly Agree Agree Disagree Strongly Disagree The Technical Support Representative was knowledgeable: Strongly Agree Agree Disagree Please contact me immediately The Technical Support Representative was friendly: Strongly Agree Agree Disagree contact me immediately Overall, how would you rate the process for getting your problem resolved?* Very Good Good Average Poor Please contact me immediately Let us know what you think, and how we can assist you better. Would you like to recieve reminders and specials from SINC?* Sure! nah, I get enough junk mail Name* First Last Phone Email* Name This field is for validation purposes and should be left unchanged.